If you are seeking to retrieve personal property or redeem your vehicle from Advanced Collateral Recovery, we understand the importance of these possessions to you. To initiate the process, please follow these instructions:

1. Contact Us: Reach out to our office as soon as possible to inform us of your intention to retrieve personal items or redeem your vehicle. You can contact our customer service team at (615) 203-3412 during business hours.

2. Verification of Ownership: Prepare documentation proving your ownership of the vehicle or the items in question. This may include registration documents, proof of insurance, and any other relevant paperwork.

3. Schedule an Appointment: Coordinate with our team to schedule a convenient time for you to pick up your personal belongings or redeem your vehicle. This ensures that our staff is available to assist you efficiently.

4. Payment: If you are redeeming your vehicle, be prepared to fulfill any outstanding financial obligations. Our team will guide you through the payment process, including providing information on the amount due and accepted payment methods.

5. Identification: Bring a valid photo ID with you when picking up personal items or redeeming your vehicle. This is essential for verification purposes.

6. Respectful Interaction: Our team is committed to providing a respectful and efficient experience. We ask for your cooperation and understanding throughout the process.

By following these instructions, you can navigate the process smoothly and expedite the retrieval of your personal property or the redemption of your vehicle. We appreciate your cooperation and look forward to assisting you with the utmost professionalism and empathy.